HR Support L3 Portfolio 2022 - City Skills

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KSB and Overview Documents:

HR Support KSB V2 Download

HR L3 Support Apprenticeship Overview Download

Progress Review

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Course Content

Lessons 1-4 4 Modules

- Content

Session 1: Understanding Gateway & EPA

Session 2: Personal Development

Session 4: The Structure & Values of the Organisation

Session 3: Business Understanding

Lessons 5-8 4 Modules

- Content

Session 5: Setting KPIs

Session 6: The HR Function

Session 7: HR Legislation & Policies

Session 8: HR Systems & Processes

Lessons 9-12 4 Modules

- Content

Session 9: Managing HR Information

Session 10: Problem Solving

Session 11: Process Improvement

Session 12: Change Management

Lessons 13-16 4 Modules

- Content

Session 13: Project Tools & Techniques

Session 14: Planning & Prioritising

Session 15: Effective Communication

Session 16: Building Trust

Lessons 17-20 5 Modules

- Content

Session 17: Handling Conflict

Session 18a: Collaboration & Teamwork

Session 19: Service Delivery

Session 20: Reviewing Progress

Session 18b: Collaboration & Teamwork

Lessons 21-24 4 Modules

- Content

Session 22: Preparing Your Project

Session 23: Knowledge Recap 1

Session 24: Knowledge Recap 2

Session 21: Getting Ready for EPA

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Course Includes

6 -
25 Modules