Archives: KSB

S15

S15- Data acquisition for analysis Assess data acquisition conducted by others in terms of tool selection and application, conclusions and recommendations.

S14- Lean concepts and tools Easily translate and communicate fundamental Lean concepts for application to a wide range of business functions. Assess the effectiveness of…

S13- Process mapping and analysis Apply process thinking to identify opportunities to improve business and process performance and maintain ongoing process control.

S12- Voice of Customer(VOC) Coach others on the importance of understanding VOC. Identify ways that an organisation can improve customer insight through feedback loops to…

S11- Problem definition Promote the importance of evidence-driven problem definition in everyday work.

S10- Project selection and scoping Establish guidelines for project identification and prioritisation. Assess the effectiveness of identification and prioritisation processes and implement counter-measures to enhance…

S9 -Principles and methods Clearly communicate the importance of appropriate method- selection to others, and enable the organisation to make appropriate decisions through learning and…

S8- Change management: Assess the effectiveness of change and identify opportunities to improve outcomes, guiding and supporting others to deliver results.

S7- Presentation and reporting Critique own and others’ improvement reports/presentations.