Archives: KSB

K7 COMMUNICATION METHODS Methods of communication including; verbal; non-verbal; building rapport; matching and mirroring. Listening skills, including levels of listening. Theories of relationship management, including…

K6 COACHING THEORIES Coaching theory, including maintaining good practice coaching protocols and a code of conduct within the coaching process (including “unconditional positive regard”, non-judgmentalism…

K5 THEORIES OF CULTURE AND LEADERSHIP STYLES The theory of organisational culture (and values) and leadership styles, and the impact these can have on individuals…

K3 THEORIES OF DIVERSITY AND INCLUSION Diversity and inclusion and bias theory, including personality type theories, such as preferences for introversion vs extroversion, integrity, ontology…

K2 THEORIES OF EQ The theories of emotional and social intelligence, such as Goleman and Salovey & Mayer, and application of the theories to understanding…

K1 THEORIES OF LEARNING AND REFLECTION The importance of coaching contracting and re-contacting, and models enabling its effectivenessK1: Theories of learning and reflective practice such…

B3 AMBASSADOR Act as an ambassador for a coaching mindset and positive approach to personal development.

B2 SELF AWARENESS AND WELLBEING Self-awareness, including their own behaviours, values, beliefs, and attitudes, and attending to their own wellbeing, resilience and maintaining mental capacity.

B1 SELF DEVELOPMENT Committed to self-development, including self-reflection, gathering information on the effectiveness of their own practice, producing personal development plans, and receiving coach supervision.

S14 DIVERSITY AND INCLUSION Manages and celebrates diversity in their coaching practice, including demonstrating how diversity and inclusion informs their professional practice.