Archives: KSB

S13 ENERGY LEVELS Identifies energy shifts within a coaching context, enabling these to be aired and addressed and managed.

S5 MANAGING CHALLENGING AND SENIOR PEOPLE Stakeholder management, including a range of challenging and senior people, and focus on their agenda and outcomes throughout.

S4 STAKEHOLDERS Contracting with all relevant stakeholders, including logistics, preferences of the coach and those receiving coaching, considerations of the system within which the coaching…

S1 ORGANISED Time management, including scheduling coaching sessions, and self-leadership to resolve conflicting priorities and ensure sufficient time for record-keeping and other role activities.

K9 EVALUATING Evaluation: theories of return on investment and delivery of value.

K4 CONTRACTING The importance of coaching contracting and re-contacting, and models enabling its effectiveness.

B4 RESPECT Is spontaneous, open and flexible, demonstrating respect and engendering trust.

S15 DEMONSTRATE AWARENESS Demonstrates awareness of own values, beliefs and behaviours; recognises how these affect their practice and uses this self-awareness to manage their effectiveness…

S12 APPLY EXPERTISE Applies coaching theories, models and tools, techniques, and ideas beyond the core communication skills to bring about insight and learning.

S11 EMOTIONAL INTELLIGENCE Demonstrates emotional intelligence, including demonstrating empathy and genuine support for those receiving coaching (“unconditional positive regard”), and adapting language and behaviour in…