Archives: KSB

B4: Adaptability- Is able to accept and deal with changing priorities related to both their own work and to the organisation.

B3: Managing performance- Takes responsibility for their own work, accepts feedback in a positive way, uses initiative and shows resilience. Also takes responsibility for their…

B2: Personal qualities- Shows exemplary qualities that are valued including integrity, reliability, self-motivation, being pro-active and a positive attitude. Motivates others where responsibility is shared.

B1: Professionalism Behaves in a professional way. This includes personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues,…

K8: External Environment Factors- Understands relevant external factors e.g. market forces, policy & regulatory changes, supply chain etc. and the wider business impact). Where necessary…

K7: Processes Understands the organisation’s processes, e.g. making payments or processing customer data. Is able to review processes autonomously and make suggestions for improvements. Applying…

K6: Business fundamentals Understands the applicability of business principles such as managing change, business finances and project management.

K5: Policies Understands the organisation’s internal policies and key business policies relating to the sector.

K4: Relevant regulation Understands laws and regulations that apply to their role including data protection, health & safety, compliance etc. Supports the company in applying…

K3: Stakeholders Has a practical knowledge of managing stakeholders and their differing relationships to an organisation. This includes internal and external customers, clients and/or suppliers.…