LDL3 K3
Technical Expertise K3- How to measure the impact of a learning intervention on delegates, eg L1/L2 Kirkpatrick, improvement in skills.
Archives: KSB
LDL3 K2
Technical Expertise K2- How different learning delivery channels – face-to-face, blended or digital – contribute to effective learning.
LDL3 K1
Technical Expertise K1- Foundation-level theories and models that underpin effective adult learning and group behaviour. For example, training/learning cycle, group dynamics, continuing professional development, and…
INSL4 B5
B5 Professionalism Truthful, sincere in their actions (even when not the easiest) and demonstrates Utmost Good Faith. Demonstrates role model behaviour in approach to colleagues,…
INSL4 B4
B4 Innovation Proactively able to challenge the status quo by considering the feasibility of suggested ideas and improvement considering the impact they may have on…
INPL4 B3
B3 Personal Accountability Acts using own initiative to accomplish objectives and seeks alternatives when barriers arise.Tenacious in finding the best solutions, demonstrating a commitment to…
INSL4 B2
B2 Communication Adapts communication and resources to take account of the target audience including less experienced colleagues. Presents information accurately and effectively using more complex…
INSL4 B1
B1 Drive to excel An understanding of own and company performance measures and the application of this knowledge to contribute positively to key business objectives.…
INSL4 S5
S5 Advice and support Provides technical advice and support to others on complex insurance matters.
INSL4 S4
S4 Governance Applies legal and regulatory requirements to work compliantly, whilst promoting a culture of Treating Customers Fairly. Assesses whether organisational processes and procedures and…