BA3 D45 – IT
S1 IT- D45 Able to perform tasks relevant to their role using IT packages and can coach others in using IT
Archives: KSB
BA3 D44 – IT
S1 IT- D44 Consistently demonstrates they can use IT packages and can provide varied, quality examples.
BA3 P47 – IT
P47 – IT (S1) Able to perform tasks relevant to their role using IT packages without supervision.
BA3 P46 – IT
IT- P46 (S1) Demonstrates they can use IT packages, specifically to write letters or emails, and to record and analyse information.
IPL3 B6
B6- Empathetic and un-bias approach to supporting customers. Show the necessary resilience and stand by difficult decisions.
IPL3 B5
B5- Displays honesty and integrity in their actions. Shows desire to do the right thing, displaying tact and diplomacy in their dealings with others.
IPL3 B4
B4- Seeks out areas of their insurance delivery that might be improved and is proactive in offering their own ideas for change.
IPL3 B3
B3- Looks to keep up to date with relevant Insurance matters by taking ownership of their own learning plan.
IPL3 B2
B2- Actively listens and asks constructive questions in order to build relationships effective to insurance outcomes.
IPL3 B1
B1- Adopts a positive approach to seeing challenging insurance-related situations through to completion.