Archives: KSB

K1. Performance management techniques.

S2. Use tools to organise, prioritise and allocate daily and weekly work activities.

K17. Leadership and management approaches.

K16. The impact that internal and external factors such as environmental impacts, have on their role.

S17. Interpret policy and support the delivery of equity, diversity and inclusion in the workplace and monitor their impact on their team.

K23. Principles of equity, diversity and inclusion in the workplace and their impact on the organisation and the team.

Interpret organisational strategy and communicate how this impacts others.

Use information and problem-solving techniques to provide solutions and influence the decision-making process.

Problem-solving and decision-making principles.

Communication techniques including presentation skills, negotiation and influencing skills.