82% of UK managers were never trained to manage.
Yours don’t have to be among them.
Nationally recognised ILM and City & Guilds qualifications from Level 3 to Level 5, delivered online in as little as six months, by an Ofsted-rated “Good” provider, with no apprenticeship bureaucracy and no levy required.
Untrained managers are quietly your most expensive problem.
The evidence is unambiguous: management capability is the single biggest lever on retention, engagement and performance, and most UK organisations leave it to chance.
of UK managers are “accidental managers” who stepped up with no formal training.
CMI / YouGov, 2023workers have left a job because of a negative culture driven by poor management.
CMI, 2023of the variance in team engagement is attributable to the manager.
Gallupaverage cost of replacing a single experienced employee.
Oxford EconomicsStart with the people you need to develop.
Four programmes, one goal: confident, qualified people-leaders at every level of your organisation.
New & “accidental” managers
Supervisors and team leaders promoted from the front line, now leading former peers without training.
Operations & department managers
Managers of managers and your succession pipeline, experienced but unqualified.
Workplace mentors & buddies
The people already supporting apprentices, new starters and developing colleagues, informally.
Internal coaches & HR professionals
Build a qualified coaching bench and stop paying £300+/hour for external coaching.
Don’t take our word for it.
“City Skills are without doubt a phenomenal apprenticeship provider… engaging and value-adding for both apprentices and employers alike. If you are looking for a new provider then look no further!”
“We have chosen City Skills because of their dedication to learner and employer experience… I would highly recommend City Skills to any employer.”
“They work hard to keep the apprentice on track and keep me informed with the progress… City Skills has made this seamless for me.”
“Employers highly value the new skills and knowledge that apprentices bring to their organisations and give them more responsibility to lead on key projects as a result.”
“Where apprentices stay to complete their final assessments, the majority achieve merits and distinctions on their first attempt.”
The UK’s benchmark leadership credential.
ILM is part of City & Guilds, the royal-chartered skills body founded in 1878, and the UK’s leading specialist awarding body for leadership, management and coaching, trusted by 70,000+ learners a year.
of employers say ILM qualifications improve leadership and management skills.
ILM / Harris Interactiveof employers report stronger leaders as a result of ILM programmes.
ILM / Harris Interactiveof employers saw a measurable return on their ILM training investment.
ILM / Harris Interactiveof learners apply the skills directly in their day-to-day role.
ILM / Harris Interactive
Every route. Every price. No “POA”.
Fixed prices, fixed durations, no hidden registration fees. Volume pricing available for cohorts.
| Qualification | Route | Duration | Price | |
|---|---|---|---|---|
| Level 3 Leadership & Management (8723) | Award – 2 units | 6 months | £1,099 | View → |
| Certificate – 4 units | 6 months | £1,399 | ||
| Diploma – 7 units | 14 months | £2,299 | ||
| Level 5 Operational Leadership & Management (8725) | Award – 2 units | 6 months | £1,199 | View → |
| Certificate – 4 units | 6 months | £1,499 | ||
| Diploma – 9 units | 14 months | £2,999 | ||
| Level 3 Effective Coaching & Mentoring (8587) | Certificate – 4 units | 6 months | £1,699 | View → |
| Level 5 Effective Coaching & Mentoring (8588) | Certificate – 3 units | 6 months | £1,899 | View → |
| Diploma – 3 units | 9 months | £2,199 |
The levy route is closing. The need isn’t.
- September 2026: Team Leader L3, Operations Manager L5 and Coaching Professional L5 apprenticeships all lose levy funding.
- April 2026: unspent levy expires after 12 months (down from 24); co-investment rises from 5% to 25%.
- The alternative: commercial ILM qualifications, same recognised credential, none of the apprenticeship constraints.
Commercial ILM vs apprenticeship
✓ Qualified in 6 months, not 12–18
✓ No 20% off-the-job requirement
✓ No end-point assessment
✓ No minimum duration rules
✓ Enrol any time, no cohort windows
Assessment is a portfolio of real workplace evidence, your business benefits while your people qualify.
Ready to develop the managers your people deserve?
Tell us who you need to develop and the outcomes you need to see, turnover, engagement, confidence, succession. We’ll recommend the right route and level.
Book a free discovery callEmbark on Your Journey with Us Today.
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