Build your coaching bench. Stop renting one.
External executive coaching costs £300+ an hour. An ILM Level 5-qualified internal coaching bench delivers the same developmental impact at a fraction of the cost, and embeds a coaching culture that outlasts any engagement.
Built for the people who actually run your business.
Employers of 500+ people building a coaching culture or an internal coach pool, NHS and health bodies, universities, central and local government, housing associations and large corporates. Learners are senior managers, HR business partners and designated internal coaches; the Diploma suits those who will carry a formal coaching caseload. Also popular with self-funding professionals building a coaching practice.
of organisations with 2,000+ employees use coaching as a development tool.
ILM, Creating a Coaching Culturemedian return on investment reported by companies for coaching.
ICF Global Coaching Client Studyof organisations using coaching report benefits to the organisation.
ILM, Creating a Coaching Cultureof employers say they have stronger leaders as a result of ILM programmes.
ILM / Harris InteractiveChoose your depth. Every unit named, every price fixed.
Certificate
- 500 Understanding the Skills, Principles & Practice of Effective Coaching & Mentoring
- 501 Undertaking Effective Coaching or Mentoring, 18 hours with 2–3 colleagues
- 503 Reviewing Own Ability as a Coach or Mentor
Diploma
- 500 Understanding the Skills, Principles & Practice of Effective Coaching & Mentoring
- 502 Undertaking an Extended Period of Effective Coaching or Mentoring, a 54-hour caseload across 4–9 individuals
- 503 Reviewing Own Ability as a Coach or Mentor
- Aligned to EMCC / ICF / AC professional practice standards
Master the discipline
The skills, principles and organisational practice of professional coaching and mentoring.
Carry a real caseload
18 hours (Certificate) or 54 hours across 4–9 coachees (Diploma), supervised throughout.
Review & qualify
Formal review of capability against professional standards, and an ILM Level 5 credential.
What success looks like on your dashboard.
The KPIs our employer partners set: number of qualified internal coaches (and the reduction in external coaching spend), engagement and retention in coached populations, embedding of leadership programmes, and up to 54 documented coaching hours delivered back into your business per Diploma learner, while they train.
“Really engaging and enthusiastic, she brought the topics to life… I really rate City Skills as a provider for their clear communication and management.”
“It strengthened my confidence as a leader and helped develop practical tools I can apply in my role, particularly around coaching techniques.”
The Coaching Professional apprenticeship is being defunded.
- September 2026: the Coaching Professional L5 apprenticeship loses levy funding, the route large employers used to build internal coach pools closes.
- Costs are being scrutinised: external executive coaching spend is an easy line to cut when you have a qualified internal bench.
- Culture compounds: every qualified coach embeds coaching practice across the teams around them.
The internal-bench business case
✓ External coaching: £300+ per hour
✓ One Diploma: 54 supervised coaching hours delivered in-house
✓ Qualified in 6–9 months
✓ Aligned to EMCC / ICF / AC standards
One cohort of qualified internal coaches typically costs less than a single year of one external executive coaching engagement.
Let’s talk about your team.
A 30-minute call is enough to scope the right route, the right level and the outcomes you should expect to see.
Book a free discovery callEmbark on Your Journey with Us Today.
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