Your best people already mentor. Qualify them.
A practice-based ILM Certificate that turns the colleagues already supporting apprentices, new starters and developing staff into skilled, credentialed workplace coaches and mentors.
Built for the people who actually run your business.
Employers of 100–1,000 people running, or launching, mentoring, buddying or early-careers schemes: professional services, education, local government, charities and growing service businesses. Learners are team leaders, senior practitioners and workplace mentors. Buyers are L&D and talent managers, or the CPD lead in education settings.
of UK organisations already use coaching as a development tool.
ILM, Creating a Coaching Cultureof organisations using coaching report benefits to the organisation; 96% see benefits to the individual.
ILM, Creating a Coaching Cultureonly, the share of companies extending coaching beyond managers. The frontline is an untapped opportunity.
ILM, Creating a Coaching Cultureof employers believe ILM qualifications improve leadership and management capability.
ILM / Harris InteractiveChoose your depth. Every unit named, every price fixed.
Certificate – Coaching pathway
- 300 Understanding Good Practice in Coaching
- 301 Understanding Good Practice in Mentoring
- 302 Undertaking an Extended Period of Coaching, 12+ hours of real coaching with up to two colleagues
- 303 Reflecting on Coaching Skills
Certificate – Mentoring pathway
- 300 Understanding Good Practice in Coaching
- 301 Understanding Good Practice in Mentoring
- 304 Undertaking an Extended Period of Mentoring, 12+ hours of real mentoring
- 305 Reflecting on Mentoring Skills
Learn the craft
Good practice in both coaching and mentoring, contracting, ethics, skills and barriers.
Practise for real
12+ hours of supervised coaching or mentoring with colleagues in your organisation.
Reflect & qualify
Structured reflection on their practice, and an ILM credential at the end of it.
What success looks like on your dashboard.
The KPIs our employer partners set: growth of the internal mentor and coach pool (one client targets recruiting 50% more coaches internally), apprentice and new-starter retention, confidence and competence ratings, and progression of mentored staff into first roles and promotions.
“Tess was such a positive person to have supporting me on my journey… she really gave me the confidence that I could do it.”
“They work hard to keep the apprentice on track and keep me informed with the progress… City Skills has made this seamless for me.”
Early careers are expanding. Mentoring can’t stay informal.
- Growing intakes: apprentice and early-careers cohorts need qualified workplace mentors, not just willing volunteers.
- Immediate payback: the 12+ practice hours are delivered inside your organisation from the first weeks of the programme.
- The cheapest multiplier: one qualified mentor lifts every colleague they support.
Practice-based, not classroom theory
✓ 12+ hours of real workplace coaching or mentoring
✓ Choose a coaching or mentoring pathway
✓ Qualified in 6 months
✓ No off-the-job burden
Your workplace gets the benefit while they qualify, every practice hour is delivered with your own people.
Let’s talk about your team.
A 30-minute call is enough to scope the right route, the right level and the outcomes you should expect to see.
Book a free discovery callEmbark on Your Journey with Us Today.
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