Archives: KSB

S17- Personal Development Keeps up to date with business changes and HR legal/policy/process changes relevant to their role.

S16- Managing HR Information Prepares reports and management information from HR data, with interpretation as required.

S15- Managing HR Information Maintains required HR records as part of services delivered.

S14- Process Improvement Supports implementation of HR changes/projects with the business.

S13- Process Improvement Identifies opportunities to improve HR performance and service, acting on them within the authority of their role.

S12- Teamwork Builds/maintains strong working relationships with others in the team and across HR where necessary.

S11 Teamwork- Consistently supports colleagues/collaborates within the team and HR to achieve results.

S10- Communication & interpersonal Handles conflict and sensitive HR situations professionally and confidentially.

S9- Communication & interpersonal Builds trust and sound relationships with customers.

S8- Communication & interpersonal Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email,…