CSA K20
K20: Knows how to access and complete report form
Archives: KSB
CSA K19
K19: Knows DSL contact details
CSA B12
B12: Follows IT communication protocols
CSA S13
S13: Requests timely support through the correct channels
CSA S12
S12: Utilises information gathered to engage and inform apprentices
CSA K18
K18: Knows key internal and external contacts
CSA B11
B11: Uses engagement tools appropriately
CSA S11
S11: Creates interactive polls, quizzes, word clouds, Q&A
CSA K17
K17: Knows the purpose of Mentimeter and the interactive tools available within it
CSA B10
B10: Contributes to continuous improvement by offering feedback