INSL4 K5
K5 Commercial awareness An understanding of the impact of change within the insurance market and how it affects the role and the wider organisation. Understands…
K5 Commercial awareness An understanding of the impact of change within the insurance market and how it affects the role and the wider organisation. Understands…
K4 Processes and Procedures A clear understanding of the processes and procedures relevant to the technical requirements of the role and their impact on the…
K3 Clients and Colleagues An understanding of the importance of being proactive in developing the relationships and networks required to be successful in the role,…
K2 Risk and Regulatory A comprehensive understanding of the Financial Services legal and regulatory framework and organisational policies and procedures to ensure compliance. Demonstrates an…
K1 Insurance market A comprehensive understanding of the insurance market and the available products and services.
B5- Safe Working Recognises opportunities to improve safe working practices.
B4- Strategic Thinking Drives future thinking for themselves and others. Actively seeks out new ideas, opportunities methods and tools. Build knowledge and best practice sharing…
B3- Professionalism Demonstrates personal resilience. Challenge, influence & engage seniors.
B2- Team Working Actively seeks opportunities for improving team performance and coaches others to resolve underperformance issues.
B1- Drive for results Be a primary advocate for Improvement and Operational Excellence acting as a role model for others, focused on improving customer experience…