Archives: KSB

B5 Professionalism Truthful, sincere in their actions (even when not the easiest) and demonstrates Utmost Good Faith. Demonstrates role model behaviour in approach to colleagues,…

B4 Innovation Proactively able to challenge the status quo by considering the feasibility of suggested ideas and improvement considering the impact they may have on…

B3 Personal Accountability Acts using own initiative to accomplish objectives and seeks alternatives when barriers arise.Tenacious in finding the best solutions, demonstrating a commitment to…

B2 Communication Adapts communication and resources to take account of the target audience including less experienced colleagues. Presents information accurately and effectively using more complex…

B1 Drive to excel An understanding of own and company performance measures and the application of this knowledge to contribute positively to key business objectives.…

S5 Advice and support Provides technical advice and support to others on complex insurance matters.

S4 Governance Applies legal and regulatory requirements to work compliantly, whilst promoting a culture of Treating Customers Fairly. Assesses whether organisational processes and procedures and…

S3 Ownership and initiative Takes ownership for delivering in their area of responsibility. Finds ways to progress and meet commitments when issues arise, being creative…

S2 Relationship development Can proactively identify, generate and develop relationships and networks that support the role, including but not limited to internal/external/market-led/professional and peer relationships.…

S1 Technical ability Ability to apply technical knowledge and experience to deliver positive outcomes to all stakeholders utilising appropriate policies and procedures. Ability to apply…