Archives: KSB

Communication and Interpersonal- S17- Communicate and influence through a range of media e.g. phone, face-to-face, email, online/virtual, adapting their style to their audience.

Evaluation- S16- Apply techniques to analyse the impact of training from learners’ experience.

Evaluation- S15- Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.

Evaluation- S14- Evaluate the impact of learning solutions – measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve…

Training/ Learning delivery- S13- Use effective coaching skills to enable learners to achieve learning objectives.

Training/ Learning delivery- S12- Manage participation, attitudes and behaviours to reach learning objectives.

Training/ Learning delivery- S11- Monitor a learner’s progress and deliver motivational and developmental feedback.

Training/ Learning delivery- S10- Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.

Training/ Learning delivery- S9- Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.

Training/ Learning delivery- S8- Plan, organise and prepare for a training/learning event/intervention in a timely fashion.