Archives: KSB

K18 How to shape internal information systems and how they play a role to support learning

K17 How to identify sources, trends and anomalies in data/information

K16 The collection of data and information, both qualitative and quantitative, to analyse learning needs, implement effective delivery and measure outcomes and impact

K15 How to prepare, monitor and manage a budget

K14 The policies and processes required for effective organisation learning

K13 The various L&D roles, responsibilities and skills required to design and deliver face-to- face, blended or digital solutions as appropriate to their role

K12 The L&D structure required to meet business needs and whether this should be in- house, outsourced, and how to source specialist expertise when required

K11 How to measure the impact, return on investment/expectation of learning on the business

K10 The process of stakeholder mapping to define interactions with staff that are part of the learning needs analysis, design, delivery and evaluation

K9 How business, learning and HR key performance indicators and metrics build a clear picture of how the business is performing