Archives: KSB

AC2.3 – Justify how own contribution to influencing and negotiation has supported the outcomes

AC2.2 – Apply negotiation skills to reach constructive outcomes in workplace situations

AC3.1 – Use influencing techniques to gain agreement or support

AC2.4 – Reflect on own communication style and its effectiveness in workplace interactions

AC2.3 – Adapt communication style to suit audience needs

AC2.2 – Demonstrate active listening techniques

AC2.1 – Apply different communication techniques in workplace interactions

AC1.6 – Explain the principles of negotiation in workplace communication

AC1.5 – Explain the principles of influencing in workplace communication

AC1.4 – Describe the principles of active listening