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AC1.3

AC1.3 – Evaluate the impact of communication barriers on working relationships and team performance

AC1.2

AC1.2 – Describe how effective communication contributes to successful workplace outcomes

AC1.1

AC1.1 – Explain different types of communication and their purpose in workplace settings

AC3.4

AC3.4 – Give constructive feedback to support individual performance

AC3.3

AC3.3 – Respond appropriately to the needs of individuals

AC3.2

AC3.2 – Agree actions to maintain or improve performance

AC3.1

AC3.1 – Conduct one-to-one meetings to discuss performance

AC2.4

AC2.4 – Take appropriate action to respond to performance issues in line with organisational procedures

AC2.3

AC2.3 – Identify SMART development goals that are relevant to a team leader

AC2.2

AC2.2 – Reflect on feedback from others on own performance to inform development goals

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