Archives: KSB

S12- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.

S11- Builds and maintains positive relationships.

S10- Identify potential claims fraud and determine the correct action to prevent loss.

S9- Balances competing for priorities in order to meet deadlines.

S8- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to a conclusion.

S7- Compliant with relevant governance, policies and procedures.

S6- Records verify, maintains and where appropriate, shares information.

S5- Apply the appropriate method of communication for the audience and circumstances.

S4- Apply organisational quality assurance policies and procedures in their role and within the limits of their own authority.

S3- Analyse data to make evidence-based decisions.