MCM3 S18
S18 Seeks feedback and acts on it to improve their performance and overall capability
S18 Seeks feedback and acts on it to improve their performance and overall capability
S17 Keeps up to date with business changes and HR legal/policy/process changes relevant to their role
S16 Prepares reports and management information from HR data, with interpretation as required
S15 Maintains required HR records as part of services delivered
S14 Supports implementation of HR changes/projects with the business
S13 Identifies opportunities to improve HR performance and service, acting on them within the authority of their role
S12 Builds/maintains strong working relationships with others in the team and across HR where necessary
S10 Handles conflict and sensitive HR situations professionally and confidentially
S11 Consistently supports colleagues/collaborates within the team and HR to achieve results
S9 Builds trust and sound relationships with customers