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CPL5 S6

S6 RAPPORT AND TRUST Rapport/trust-building and maintenance, including recognition of the personal values, emotional state(s) and the response of those receiving coaching, validating their understanding…

CPL5 S3

S3 COMMUNICATION Communication, including (but not limited to) descriptions of the coaching process and roles and responsibilities (including those related to boundaries and confidentiality), and…

CPL5 S2

S2 GOAL SETTING Working with those receiving coaching to set clear goals, including visualisation techniques, setting timescales, validating their achievability, recording outcome-focused, prioritised action plans…

CPL5 K12

K12 MODELS AND TECHNIQUES The existence of a range of coaching models and techniques, and related psychological approaches, such as Whitmore’s GROW model, Kline’s Thinking…

B4- Team Leader

Professionalism- Sets an example, and is fair, consistent and impartial. Open and honest. Operates within organisational values

B3- Team Leader

Agile- Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to…

B2- Team Leader

Inclusive- Open, approachable, authentic, and able to build trust with others. Seeks views of others.

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