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MCM3 S18

S18 Seeks feedback and acts on it to improve their performance and overall capability

MCM3 S17

S17 Keeps up to date with business changes and HR legal/policy/process changes relevant to their role

MCM3 S16

S16 Prepares reports and management information from HR data, with interpretation as required

MCM3 S15

S15 Maintains required HR records as part of services delivered

MCM3 S14

S14 Supports implementation of HR changes/projects with the business

MCM3 S13

S13 Identifies opportunities to improve HR performance and service, acting on them within the authority of their role

MCM3 S12

S12 Builds/maintains strong working relationships with others in the team and across HR where necessary

MCM3 S10

S10 Handles conflict and sensitive HR situations professionally and confidentially

MCM3 S11

S11 Consistently supports colleagues/collaborates within the team and HR to achieve results

MCM3 S9

S9 Builds trust and sound relationships with customers

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