Archives: KSB

K9 EVALUATING Evaluation: theories of return on investment and delivery of value.

K4 CONTRACTING The importance of coaching contracting and re-contacting, and models enabling its effectiveness.

B4 RESPECT Is spontaneous, open and flexible, demonstrating respect and engendering trust.

S15 DEMONSTRATE AWARENESS Demonstrates awareness of own values, beliefs and behaviours; recognises how these affect their practice and uses this self-awareness to manage their effectiveness…

S12 APPLY EXPERTISE Applies coaching theories, models and tools, techniques, and ideas beyond the core communication skills to bring about insight and learning.

S11 EMOTIONAL INTELLIGENCE Demonstrates emotional intelligence, including demonstrating empathy and genuine support for those receiving coaching (“unconditional positive regard”), and adapting language and behaviour in…

S10 DEVELOPING TOOLS Uses several established tools and techniques to develop their own coherent model of coaching to help those receiving coaching work towards outcomes.…

S9 QUESTIONING Questioning techniques to raise the self-awareness of those receiving coaching, including asking open questions, broaching challenging subject areas (e.g. emotional state, characteristics of…

S8 IDENTIFYING BELIEFS Identification of patterns of thinking and limiting/enabling beliefs and actions.

S7 FEEDBACK Deliver feedback in a style that is useful, acceptable, non-judgmental and meaningful to those receiving coaching.