Archives: KSB

S2 Builds manager’s expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate

S1 Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers

K9 Understands the standards that have to be met in the role

K8 Understands the systems, tools and processes used in the role, including the organisation’s core HR systems

K7 Understands the HR business plan / priorities and how these apply to their role

K6 Understands the role and focus of HR within the organisation

K5 Sound understanding of the HR Policies that are relevant to their role. Knows where to find expert advice.

K4 Good understanding of HR legislation and the HR Policy framework of the organisation.

K3 Basic understanding of HR in their sector and any unique features.

K2 Understands the structure of the organisation, where their role fits in the organisation; the ‘Values’ by which it operates and how these apply to…