ILM Level 3 Leadership and Management - City Skills

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A blended learning programme covering ILM Level 3 Leadership and Management.

4

Units

12

Sessions

50

Criteria

33

OTJ tasks

📋 Units covered

301

Developing Effective Leadership Skills

3 learning outcomes · 10 assessment criteria

AC1.1AC1.2AC1.3AC2.1+6 more

302

Managing Personal and Professional Development

3 learning outcomes · 14 assessment criteria

AC1.1AC1.2AC1.3AC1.4+10 more

303

Managing the Performance of Others

3 learning outcomes · 13 assessment criteria

AC1.1AC1.2AC1.3AC1.4+9 more

312

Effective Communication

3 learning outcomes · 13 assessment criteria

AC1.1AC1.2AC1.3AC1.4+9 more

📅 Programme structure

Session 1

Programme Introduction (online)

Session 2

Tutor-led session 1

Unit 301

Session 3

Tutor-led session 2

Unit 301

Session 4

Online guided learning

Unit 301

Session 5

Tutor-led session 1

Unit 302

Session 6

Tutor-led session 1

Unit 303

Session 7

Tutor-led session 2

Unit 303

Session 8

Online guided learning

Unit 303

Session 9

Tutor-led session 1

Unit 312

Session 10

Tutor-led session 2

Unit 312

Session 11

Online guided learning

Unit 312

Session 12

Tutor-led session 2

Unit 302

✅ What you will achieve

✓

Understand different leadership styles

✓

Be able to assess use of emotional intelligence

✓

Be able to assess own leadership qualities

✓

Understand personal and professional development

✓

Be able to identify personal and professional development needs

✓

Be able to manage personal and professional development to meet own and team objectives

✓

Understand performance management

✓

Be able to monitor the performance of the team

📦 How this programme works

💻

Blended learning

Mix of tutor-led sessions and online guided learning activities

📝

Evidence portfolio

Submit written evidence for each criterion through topic quizzes

👤

Assessor feedback

Your assessor reviews every submission with individual written feedback

🏆

Accredited outcome

Successful completion leads to your recognised qualification certificate

Course Content

Programme Introduction

301: Developing Effective Leadership Skills 6 Topics | 6 Modules

- Content

0% Complete 0/6 Steps

Complete a leadership styles questionnaire and reflect on the findings.

Competed questionnaire and reflections

Complete the evidence for ACs 1.1 – 1.3 based on the activities and notes from the session, further research and reflection and discussion with your manager/peers.

Evaluation of leadership and management, and leadership styles

Seek feedback from between 5-10 people based on leadership qualities linked to 3.1.

Reflection based on feedback and self-reflection

Complete the evidence for AC’s 2.1 – 2.4 based on the activities and notes from the session, further research and reflection and discussion with your manager/peers

Reflections showing understanding of Emotional Intelligence

Collate all remaining feedback and self-assessment outputs. Use a SWOT template to identify strengths, weaknesses, opportunities and threats.

Collated feedback and SWOT analysis

Create a LDP directly linked to the feedback received and the SWOT completed with agreed development actions and timeframes.

Leadership Development Plan

302:Managing Personal and Professional Development 7 Topics | 7 Modules

- Content

0% Complete 0/7 Steps

Explain why continuous personal and professional development is important in a team leader role

Explain why continuous personal and professional development is important in a team leader role

Evaluate the activities that contribute to personal and professional development

Evaluate the activities that contribute to personal and professional development

Explain how self-awareness impacts personal and professional development

Explain how self-awareness impacts personal and professional development

Explain the importance of aligning personal and professional development activities with team objectives

Explain the importance of aligning personal and professional development activities with team objectives

Describe the key components of a Personal and Professional Development Plan (PPDP)

Describe the key components of a Personal and Professional Development Plan (PPDP)

Explain how to set SMART goals and objectives

Explain how to set SMART goals and objectives

Re-examine feedback and self-assessment from the previous unit and use this to create a PPDP with SMART objectives, evidencing AC2 components.

Re-examine feedback and self-assessment from the previous unit and use this to create a PPDP with SMART objectives, evidencing AC2 components.

303: Managing the Performance of Others 9 Topics | 9 Modules

- Content

0% Complete 0/9 Steps

Describe the importance of managing staff performance in the organisation

Describe the importance of managing staff performance in the organisation

Describe the key stages of performance management cycles

Describe the key stages of performance management cycles

Explain how individual performance links to team and organisational objectives

Explain how individual performance links to team and organisational objectives

Describe different methods used to manage performance

Describe different methods used to manage performance

Explain the principles of giving effective feedback on performance to others

Explain the principles of giving effective feedback on performance to others

Show how you have communicated performance expectations to the team , and set them SMART objectives aligned with the organisational goals. Demonstrate how you have monitored performance against these agreed objectives using appropriate methods.

Show how you have communicated performance expectations to the team , and set them SMART objectives aligned with the organisational goals. Demonstrate how you have monitored performance against these agreed objectives using appropriate methods.

Practice performance management techniques on your team and reflect on the impact that these have had.

Practice performance management techniques on your team and reflect on the impact that these have had.

Begin conducting one to ones with your team members, ensuring that you are agreeing actions to maintain or improve performance, responding appropriately to the needs of individuals and giving constructive feedback to support individual performance, in line with the assessment criteria.

Begin conducting one to ones with your team members, ensuring that you are agreeing actions to maintain or improve performance, responding appropriately to the needs of individuals and giving constructive feedback to support individual performance, in line with the assessment criteria.

Use the additional learning to manage performance and finish off the one to ones to complete the evidence against LO3.

Use the additional learning to manage performance and finish off the one to ones to complete the evidence against LO3.

312: Effective Communication 10 Topics | 10 Modules

- Content

0% Complete 0/10 Steps

Explain different types of communication and their purpose in workplace settings

Explain different types of communication and their purpose in workplace settings

Describe how effective communication contributes to successful workplace outcomes

Describe how effective communication contributes to successful workplace outcomes

Evaluate the impact of communication barriers on working relationships and team performance

Evaluate the impact of communication barriers on working relationships and team performance

Describe the principles of active listening

Describe the principles of active listening

Collect evidence of you using different communication techniques in different work situations. You must show how you have used all four techniques in at least two interactions.

Collect evidence of you using different communication techniques in different work situations. You must show how you have used all four techniques in at least two interactions.

Explain the principles of influencing in workplace communication

Explain the principles of influencing in workplace communication

Explain the principles of negotiation in workplace communication

Explain the principles of negotiation in workplace communication

Reflect on examples of where you have demonstrated active listening techniques and adapted your communication style to suit the audiences needs, documenting these as evidence against AC2.2 and 2.3.

Reflect on examples of where you have demonstrated active listening techniques and adapted your communication style to suit the audiences needs, documenting these as evidence against AC2.2 and 2.3.

Reflect on learning from session and consider how effective your own communication style is and where you can develop further, adding relevant actions to your PPDP. Use this as evidence against AC2.4

Reflect on learning from session and consider how effective your own communication style is and where you can develop further, adding relevant actions to your PPDP. Use this as evidence against AC2.4

Practice your negotiating and influencing skills gathering evidence of where you have done this. Create the evidence of the work you have done to demonstrate LO3.

Practice your negotiating and influencing skills gathering evidence of where you have done this. Create the evidence of the work you have done to demonstrate LO3.

302:Managing Personal and Professional Development (T) 1 Module

- Content

302:Managing Personal and Professional Development

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