The Power of Questions: Fostering Curiosity and Innovation in Leadership

The Art of Asking: How Words Shape Our World

Words matter. It’s a simple statement, yet one that can reshape our reality in profound ways. I recently had an engaging chat on the Makeshapes podcast, which sparked a realisation about the undeniable power of language. The way we ask questions doesn’t just guide conversations; it can either ignite innovation or snuff it out entirely. And as leaders, it’s our responsibility to harness that power wisely.

Why Questions Are the Bedrock of Innovation

You might wonder why questions carry such weight. Well, consider this: the right question can open up a world of possibilities, while the wrong one can slam the door shut. When we frame our inquiries thoughtfully, they invite exploration instead of defensiveness. Imagine a team meeting where rather than demanding results, you ask, “What did we learn from our last project?” This subtle shift encourages a culture of reflection and growth.

At City Skills, we’ve made it a priority to refine our questioning techniques. This isn’t just a tick on a checklist; it’s about embedding curiosity in our daily interactions. But how do we achieve this? Let’s dive into three strategies that can help us channel the potential of our words.

1. Frame Questions That Invite Exploration

The first step in unlocking curiosity is to craft questions that spark interest. Rather than asking, “Why did this happen?” ask, “What factors led to this outcome?” The latter opens the floor for discussion and deeper analysis, paving the way for new insights. This approach promotes a sense of shared responsibility and collaborative problem-solving.

Think about how you can rephrase your questions to focus on opportunities instead of obstacles. Instead of saying, “What went wrong?” consider, “What could we do differently next time?” This alone can ignite a chorus of creative solutions and fresh ideas.

2. Foster Open Dialogue Without Judgement

Creating an environment where people feel safe to share their thoughts is crucial. If individuals feel judged or belittled, they are unlikely to contribute openly. Encouraging open dialogue starts with your attitude. Be approachable, and show genuine interest in what your team members have to say. Simple phrases like, “That’s an interesting idea—tell me more,” go a long way in nurturing an atmosphere of creative freedom.

Active listening is also essential. Make a conscious effort to listen attentively. Reflect on what you hear before responding. This practice not only shows respect but also helps you formulate your next question with care, further fuelling the conversation.

3. Embrace the Power of Active Listening

Active listening is often underestimated but incredibly powerful. When you genuinely engage with someone’s perspective, it demonstrates that you value their input, which encourages them to share more. Ask clarifying questions and summarise what you’ve heard to ensure you’re on the same page. This practice helps everyone feel heard and appreciated, leading to richer conversations.

As a personal insight, I recall a time when I applied active listening in a tense meeting. By simply summarising the concerns raised by team members, I saw the mood shift. Everyone felt their voice was valued, and with that, the ideas flowed more freely.

Final Thoughts: How Do You Spark Curiosity?