OM K1.4
K1.4 Operational Management Knowledge of management systems, processes and contingency planning.
Archives: KSB
OM K1.3
K1.3 Operational Management Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, set targets and monitor performance.
OM K1.2
K1.2 Operational Management Understand business development tools (eg SWOT), and approaches to continuous improvement.
OM K1.1
K1.1 Operational Management Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs.
TLL3 B4.C
B4.C Professionalism Operates within organisational values
TLL3 B4.B
B4.B Professionalism Open and honest.
TLL3 B4.A
B4.A Professionalism Sets an example, and is fair, consistent and impartial
TLL3 B3.C
B3.C Agile Positive and adaptable, responds well to feedback and need for change
TLL3 B3.B
B3.B Agile Is creative, innovative and enterprising when seeking solutions to business needs
TLL3 B3.A
B3.A Agile Flexible to the needs of the organisation