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312-2.4: Reflect on own communication style and its effectiveness in workplace interactions

Reflect on own communication style and its effectiveness in workplace interactions

Describe how effective communication contributes to successful workplace outcomes

Explain different types of communication and their purpose in workplace settings

Communicate performance expectations to the team

Set SMART objectives for the team aligned with organisational goals

Monitor performance against agreed objectives using appropriate methods

Take appropriate action to respond to performance issues in line with organisational procedures

Conduct one-to-one meetings to discuss performance

Agree actions to maintain or improve performance

Respond appropriately to the needs of individuals

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