Archives: KSB

S20 Effectively manage challenging learner and group behaviours

S19 Employ a range of questioning and listening skills to generate brainstorming, discussion and debate, learning and decisions

S18 Build rapport and demonstrate the use of language patterns to facilitate and encourage discussions, debate, learning and decisions

S17 Work with senior leaders to carry out succession planning, organisational development and talent pipeline plans

S16 Communicate confidently with people at all levels, including senior management

S14 Effectively engage, negotiate and manage third party suppliers

S13 Identify and analyse potential cost savings to ensure maximum value

S12 Construct and manage an L&D budget/project/intervention, including managing the resources to effectively deliver

S11 Ensure quality of learning and training delivery through providing feedback to colleagues to ensure continuous improvement of self and others