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OM S1.2

S1.2 Operational Management Support, manage and communicate change by identifying barriers and overcoming them.

OM S1.1

S1.1 Operational Management Able to input into strategic planning and create plans in line with organisational objectives.

OM K1.6

K1.6 Operational Management Understand data security and management, and the effective use of technology in an organisation.

OM K1.5

K1.5 Operational Management Understand how to initiate and manage change by identifying barriers and knowing how to overcome them.  

OM K1.4

K1.4 Operational Management Knowledge of management systems, processes and contingency planning.

OM K1.3

K1.3 Operational Management Understand operational business planning techniques, including how to manage resources, development of sales and marketing plans, set targets and monitor performance.

OM K1.2

K1.2 Operational Management Understand business development tools (eg SWOT), and approaches to continuous improvement.

OM K1.1

K1.1 Operational Management Understand operational management approaches and models, including creating plans to deliver objectives and setting KPIs.

TLL3 B4.C

B4.C Professionalism Operates within organisational values

TLL3 B4.B

B4.B Professionalism Open and honest.

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