Archives: KSB

S12- Measurements systems Plan, carry out and assess results of a measurement system study.

S11- Lean tools Seek in-process waste through the understanding of value within the value stream.

S10- Process mapping & analysis Process map to measure and analyse flow and value. Identify interfaces, functional responsibilities and ownership. Use insight to identify potential…

S9- Voice of the customer Support application of techniques to identify and prioritise customers, their requirements and ensure balance against the stated and unstated needs…

S8- Problem definition Support development of problem/opportunity statements

S7-  Project selection and Scoping Support the identification of improvement opportunity and the scoping of these projects.

S6- Principals and Methods Select and apply a structured method and appropriate improvement tools engaging with subject matter experts to deliver business benefits.

S5- Change management Sponsorship contract, surface and manage resistance, build compelling narratives for change, assess change impact.

S4- Project management Define, sequence, plan and schedule activities with phases and milestones. Estimate effort and duration. Create and update project charter. Review progress.

S3- Coaching Observe, listen, use questioning, provide feedback and spot learning opportunities.