Archives: KSB

S8- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to a conclusion.

S7- Compliant with relevant governance, policies and procedures.

S6- Records verify, maintains and where appropriate, shares information.

S5- Apply the appropriate method of communication for the audience and circumstances.

S4- Apply organisational quality assurance policies and procedures in their role and within the limits of their own authority.

S3- Analyse data to make evidence-based decisions.

S2- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.

S1- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation’s commercial aims and objectives.

K14- The organisational structures and control systems that are designed to ensure efficiency and accountability.

K13-  Insurance products and services available in the relevant market sector and appropriate for the client.