TLL3 K14
K14. IT and software used to support the activities of the business.
K14. IT and software used to support the activities of the business.
K11. Stakeholder management.
K13. Principles of change management and continuous improvement.
P5: Applies communication techniques, problem-solving and decision-making principles to provide solutions and influence the decision-making process.
S1. Use resources to implement operational and team plans.
K7. How to manage resources to implement operational and team plans.
K1. Performance management techniques.
S2. Use tools to organise, prioritise and allocate daily and weekly work activities.
K17. Leadership and management approaches.
K16. The impact that internal and external factors such as environmental impacts, have on their role.