Our Level 6 improvement leader apprenticeship is for people in roles common across all industry sectors and functions including Automotive, Pharmaceutical, Telecommunication, Retail, Finance, Food, Drink, Travel and Leisure, Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance and Hospitality.
Reporting to board level, Improvement Leaders have high-level expertise in Lean, Six Sigma, Project and Change management and are recognised as the specialists in leading improvement strategy and providing leadership in improvement for the business. Typically they will manage a team of improvement specialists, who deploy the strategy and lead improvement projects.
Improvement Leaders work closely with all functions of the business to support the setting and achievement of business goals, often accountable for improvement activities within the largest-scale and highest priority programmes of work. For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products, processes or services.
Job titles associated with the Improvement Leader function include; Lean Master, Senior Lean Leader, Senior Navigator, Lean Six Sigma Master Black Belt, Senior Consultant, Environmental Health and Safety Leader, Logistics / Supply Chain Manager and Change / Transformation Leader.
The Knowledge, Skills and Behaviours covered during your apprenticeship training.
How we deliver the apprenticeship and how it is assessed in your end-point assessment.
View the overview document below that explains the apprenticeship in more detail.
Individual employers will set their own entry requirements; typically an Improvement qualification at level 5 or equivalent is required.
Desirable: Achieved Green Belt/Level 4 or equivalent. If not, alternative routes are available for applicants to join, such as:
Our COVID friendly delivery model means apprentices can complete their training anywhere; from the office, training room or even from home. Mandatory training sessions occur nearly every week, using secure web-based software in a virtual setting.
Apprentices will attend their morning tutorials before completing guided study for the rest of that day. Our courses start at various points in the year in January, April and September.
All enrolments must be completed two weeks before the 1st Digital classroom session.
Following successful completion of the Gateway, a meeting to decide if you are ready to undertake your EPA, you will proceed to end-point assessment (EPA).
Your employer selects an independent assessment organisation to conduct the EPA, which includes the following components::
The End Point Assessment organisation will determine the overall grade as Fail, Pass, or Distinction.
Sonia Khan2025-09-16Trustindex verifies that the original source of the review is Google. I’ve really enjoyed learning from Anthony during this course. He has explained the topics clearly and is always patient and approachable whenever I have questions. I appreciated how Anthony has made the lessons engaging and took the time to ensure everyone is keeping up. C Smith2025-09-08Trustindex verifies that the original source of the review is Google. I have just finished my L5 CIPD People Professional Apprenticeship with City Skills and was awarded a distinction! None of this would have been possible without the advice and support from my tutor, Jim Blythe, who was fantastic from start to finish. I have previously done the L3 Apprenticeship through City Skills with Jim and specifically wanted to be in the cohort he was teaching . Thanks Jim for everything :-) Katy Batchelor2025-08-26Trustindex verifies that the original source of the review is Google. I am studying my Level 5 People Profesional apprenticeship after completing my Level 3 with City Skills. City Skills has been a great choice for my apprenticeships and I have been supported throughout. I look forward to working through the Level 5 course. I would recommend them as a provider. Richard Brown2025-08-08Trustindex verifies that the original source of the review is Google. I’ve just completed my Level 5 Operations Management apprenticeship with City Skills, and I couldn't be happier with the entire experience. From start to finish, the support, structure, and quality of the programme have been outstanding. A huge thank you in particular to my tutor, Anthony Hari, who has been absolutely fantastic throughout. His knowledge, guidance, and encouragement made a real difference to my learning journey - he's a real credit to City Skills. I’d highly recommend City Skills to anyone considering an apprenticeship. maegan ross2025-08-07Trustindex verifies that the original source of the review is Google. I am currently in the middle of my EPA with City Skills, they have been nothing but supportive and motivating throughout the whole process. Excellent communication skills and go above and beyond to meet your learning needs and wants. I would highly recommend Bowen Hagger-Utting2025-08-07Trustindex verifies that the original source of the review is Google. Such a fantastic organisation that has allowed me to achieve so much more than I could have ever imagined. Thank you to anthony Hari, Jim Blythe and the rest of the team. Unparalleled skill and excellence is all I can say! Jemma Bennett2025-07-09Trustindex verifies that the original source of the review is Google. I am currently completing my CIPD People Professional apprenticeship with City Skills and have been impressed with coordination and teaching throughout the course. I am in the final 6-8 months of study, my tutor has been a great support with engaging classroom content on a fortnightly basis, and regular review meetings. The assignment support is very useful and I know my development coach is available if any extra support is needed. The process for completing the apprenticeship has been straightforward and explained throughout and we regularly visit the course expectations. I am enjoying completing the course and am glad I chose City Skills to do this with. chris scott2025-05-12Trustindex verifies that the original source of the review is Google. I am close to completing my City Skills level 4 course. I have got a good development coach Josh and am happy to recommend this training provider. Jonathan Davies2025-04-15Trustindex verifies that the original source of the review is Google. City Skills have been really supportive during my apprenticeship, providing support and guidance from the very being. Extremely helpful when needed and would recommend City Skills to others looking for an apprenticeship
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