Our Level 6 improvement leader apprenticeship is for people in roles common across all industry sectors and functions including Automotive, Pharmaceutical, Telecommunication, Retail, Finance, Food, Drink, Travel and Leisure, Local and County Councils, NHS, Voluntary / Charity, Utilities, Pharmaceuticals, Insurance and Hospitality.
Reporting to board level, Improvement Leaders have high-level expertise in Lean, Six Sigma, Project and Change management and are recognised as the specialists in leading improvement strategy and providing leadership in improvement for the business. Typically they will manage a team of improvement specialists, who deploy the strategy and lead improvement projects.
Improvement Leaders work closely with all functions of the business to support the setting and achievement of business goals, often accountable for improvement activities within the largest-scale and highest priority programmes of work. For example, they may develop top-level Value Stream Maps to identify improvement opportunities that are then scoped into projects to be delivered by Improvement Specialists or they may design new products, processes or services.
Job titles associated with the Improvement Leader function include; Lean Master, Senior Lean Leader, Senior Navigator, Lean Six Sigma Master Black Belt, Senior Consultant, Environmental Health and Safety Leader, Logistics / Supply Chain Manager and Change / Transformation Leader.

The Knowledge, Skills and Behaviours covered during your apprenticeship training.

How we deliver the apprenticeship and how it is assessed in your end-point assessment.

View the overview document below that explains the apprenticeship in more detail.
Individual employers will set their own entry requirements; typically an Improvement qualification at level 5 or equivalent is required.
Desirable: Achieved Green Belt/Level 4 or equivalent. If not, alternative routes are available for applicants to join, such as:
Hold a U/G of P/G in a STEM subject, Economics, Finance or other major that has a mathematical or statistical orientation.
Have experience of working / undertaking on projects / change-based initiatives for two years or more.
Are a new graduate they are assigned on a full-time basis to a project/change role as their day-to-day job i.e. they are not working in an operational role. This will mean that we lead on the proviso that the new graduate will be working on projects, so that we use their projects to deliver an applied CI/LSS course.
Our COVID friendly delivery model means apprentices can complete their training anywhere; from the office, training room or even from home. Mandatory training sessions occur nearly every week, using secure web-based software in a virtual setting.
Apprentices will attend their morning tutorials before completing guided study for the rest of that day. Our courses start at various points in the year in January, April and September.
All enrolments must be completed two weeks before the 1st Digital classroom session.
Following successful completion of the Gateway, a meeting to decide if you are ready to undertake your EPA, you will proceed to end-point assessment (EPA).
Your employer selects an independent assessment organisation to conduct the EPA, which includes the following components::
The End Point Assessment organisation will determine the overall grade as Fail, Pass, or Distinction.
Posted on Jenna CoombesTrustindex verifies that the original source of the review is Google. I’ve recently completed my Level 3 Team Leader / Supervisor Apprenticeship with City Skills Limited and I’m proud to say I achieved a Distinction. My coach, Anthony Hari, has been fantastic throughout the entire programme. He provided clear guidance, valuable feedback, and genuine encouragement at every stage. His support helped me not only understand the theory but also apply it directly to real workplace projects, which made the learning truly meaningful. The structure and resources from City Skills were easy to follow, and the feedback process was always timely and constructive. I always felt supported and motivated to aim for the highest standard. I would highly recommend City Skills Limited and Anthony Hari to anyone looking to complete a management or leadership apprenticeship — their professionalism, patience, and dedication genuinely make a difference.Posted on Daniel LaneTrustindex verifies that the original source of the review is Google. I am currently enrolled onto the L5 Learning and Development Consultant apprenticeship and really enjoying the course so far. The content is rich and I find the teaching style really engaging and accessible. The taught elements have helped me to develop my skills, particularly in designing learning interventions and facilitation, which I'm reaping the benefits of in my current role. I can't recommend City Skills enough!Posted on Sonia KhanTrustindex verifies that the original source of the review is Google. I’ve really enjoyed learning from Anthony during this course. He has explained the topics clearly and is always patient and approachable whenever I have questions. I appreciated how Anthony has made the lessons engaging and took the time to ensure everyone is keeping up.Posted on C SmithTrustindex verifies that the original source of the review is Google. I have just finished my L5 CIPD People Professional Apprenticeship with City Skills and was awarded a distinction! None of this would have been possible without the advice and support from my tutor, Jim Blythe, who was fantastic from start to finish. I have previously done the L3 Apprenticeship through City Skills with Jim and specifically wanted to be in the cohort he was teaching . Thanks Jim for everything :-)Posted on Katy BatchelorTrustindex verifies that the original source of the review is Google. I am studying my Level 5 People Profesional apprenticeship after completing my Level 3 with City Skills. City Skills has been a great choice for my apprenticeships and I have been supported throughout. I look forward to working through the Level 5 course. I would recommend them as a provider.Posted on Richard BrownTrustindex verifies that the original source of the review is Google. I’ve just completed my Level 5 Operations Management apprenticeship with City Skills, and I couldn't be happier with the entire experience. From start to finish, the support, structure, and quality of the programme have been outstanding. A huge thank you in particular to my tutor, Anthony Hari, who has been absolutely fantastic throughout. His knowledge, guidance, and encouragement made a real difference to my learning journey - he's a real credit to City Skills. I’d highly recommend City Skills to anyone considering an apprenticeship.Posted on maegan rossTrustindex verifies that the original source of the review is Google. I am currently in the middle of my EPA with City Skills, they have been nothing but supportive and motivating throughout the whole process. Excellent communication skills and go above and beyond to meet your learning needs and wants. I would highly recommendPosted on Bowen Hagger-UttingTrustindex verifies that the original source of the review is Google. Such a fantastic organisation that has allowed me to achieve so much more than I could have ever imagined. Thank you to anthony Hari, Jim Blythe and the rest of the team. Unparalleled skill and excellence is all I can say!
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