South Tees Hospitals NHS Foundation Trust has partnered with City Skills to deliver the Improvement Leader Apprenticeship in order to provide support for its front-line teams to make improvements and efficiencies in all of their projects. Traditionally, continuous improvement in healthcare settings is a systematic approach to enhancing quality and outcomes of care, safety, patient experience and process […]
Author: cskills
Seven Behaviours for Success
There are many elements needed to make a business successful. Broadly, these include; effective project and budget management, understanding and satisfying customers’ needs and wants while being able to deploy internal key resources effectively. However, one of the main drivers of business success is the on-going behaviour of its workforce. When employees, managers and leaders […]
The Role of L&D in a V.U.C.A. World
Today’s world could be described as somewhat chaotic, partly because of the unprecedented impact of the COVID-19 pandemic, and partly because of the enormous shifts that businesses across the UK- and indeed the globe- have had to make in response. The pace of change has been terrific in the last two years, it has torn […]
Coaching to Support Workforce Transformation
The last two years can be described broadly as a period of change. Employees and employers alike have had to manage transitions on unprecedented scales as the pandemic has changed how we work, collaborate and learn, possibly forever. Throughout the pandemic, the subsequent economic and social challenges have led to increases in mental health issues. […]
L&D Central to Learning Culture
Changing the “culture” of any organisation is a real challenge. In the face of so many other challenges, it is easy to focus instead on day-to-day tactical issues of recruitment, production and infrastructure, but in order to really handle change, innovation, engagement, collaboration and the benefits this brings, the aim of every organisation should be […]
How HR Apprenticeships Support People Professionals in a Constantly Changing World
Following a volatile two years, people professionals have been responsible for adapting to and managing the effects of first Brexit, then the pandemic, but now find themselves faced with a tangled web of new issues related to rising business and living costs, fierce competition for talent, widening skills gaps and making hybrid working a permanent reality […]
Fives ways HR Can Embed Company Culture
Company culture is a topic of increasing interest since the pandemic. Companies are keen to highlight their values; some adorn office walls for all to see. But while they are talking the talk, are they walking the walk? While employees are told to live and breathe a culture, sometimes they just can’t see it to […]
The Importance of Learning and Development
Following a volatile two years, employers now face the perfect storm of issues related to rising business and living costs, a fierce war on talent, widening skills gaps and making hybrid working a permanent reality for those who want it. With so many different areas to focus on at once businesses may be forgiven for […]
Strong Leadership skills needed post-Covid
You wouldn’t visit a doctor who hadn’t been to medical school or hire a solicitor who had never practiced law and yet, here in the UK, there are literally millions of people in leadership and management positions who have been given absolutely no guidance or specialised training on how to do it. This group, known […]
What are the skills needed for coaching?
All organisations, in almost every sector, are trying to get the best out of their people. Formalised coaching provides the time, space and environment for individuals to think deeply about how to solve a problem, and how to move themselves – and their teams or students –forward. Expert coaches are able to work with people, […]