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Well-being

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Well-being

If you need urgent help with mental, physical, financial, or social issues, please call our well-being provider, available 24/7, 365 days a year, who can assist in organising your immediate support.

0800 028 0199

For safeguarding issues please use the form available on this page or call

0203 870 4836

City Skills takes the safety and well-being of their apprentices, employees and partners seriously. This is why we are pleased to partner with Health Assured to provide you with our well-being resources. This page provides our apprentices and employees with key support functions for their safety and well-being. Click the option you require below to access these.

Safeguarding

By clicking ‘Safeguarding’ you will access our Safeguarding report form. This can be used to report an incident or concern. It is confidential and you are not required to add your details.

Your Well-being

By clicking ‘Well-being’ you will be directed to information about Health Assured’s award-winning services and resources. These support mental, physical, financial and social well-being.

Resources

Click ‘Resources’ for a quick link to access to the Health Assured portal, guidance on downloading the Health Assured smartphone app, as well as support and advice documents.

Your Well-being

To demonstrate our commitment to well-being, we have partnered with Health Assured who are an award-winning well-being company. Health Assured offer professional support and guidance linked to all areas of health, including mental, physical, social and financial health.

 

Health Assured provide us with a support portal and an app!

 

To access the portal you must use the link found under resources and it will directly log you in with our city skills account. To use the app you will need to download it and use the City Skills code found under resources.

Services include:

Access the portal

To access the portal use the link below. You should automatically be logged in, however, if it asks for the login details please use the following:

Organisation code: MHA187552

Access the app

To access the app use the link below to divert to the google play or App Store link at the bottom of the page. Download the app and enter the unique City Skills code. The app also allows you access to a mood tracker and online tracking of the four week programmes.

App code: MHA187552

 

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Sonia Khan
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I’ve really enjoyed learning from Anthony during this course. He has explained the topics clearly and is always patient and approachable whenever I have questions. I appreciated how Anthony has made the lessons engaging and took the time to ensure everyone is keeping up.
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Jenna Coombes
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I’ve recently completed my Level 3 Team Leader / Supervisor Apprenticeship with City Skills Limited and I’m proud to say I achieved a Distinction. My coach, Anthony Hari, has been fantastic throughout the entire programme. He provided clear guidance, valuable feedback, and genuine encouragement at every stage. His support helped me not only understand the theory but also apply it directly to real workplace projects, which made the learning truly meaningful. The structure and resources from City Skills were easy to follow, and the feedback process was always timely and constructive. I always felt supported and motivated to aim for the highest standard. I would highly recommend City Skills Limited and Anthony Hari to anyone looking to complete a management or leadership apprenticeship — their professionalism, patience, and dedication genuinely make a difference.
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Daniel Lane
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I am currently enrolled onto the L5 Learning and Development Consultant apprenticeship and really enjoying the course so far. The content is rich and I find the teaching style really engaging and accessible. The taught elements have helped me to develop my skills, particularly in designing learning interventions and facilitation, which I'm reaping the benefits of in my current role. I can't recommend City Skills enough!
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C Smith
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I have just finished my L5 CIPD People Professional Apprenticeship with City Skills and was awarded a distinction! None of this would have been possible without the advice and support from my tutor, Jim Blythe, who was fantastic from start to finish. I have previously done the L3 Apprenticeship through City Skills with Jim and specifically wanted to be in the cohort he was teaching . Thanks Jim for everything :-)
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Jemma Bennett
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I am currently completing my CIPD People Professional apprenticeship with City Skills and have been impressed with coordination and teaching throughout the course. I am in the final 6-8 months of study, my tutor has been a great support with engaging classroom content on a fortnightly basis, and regular review meetings. The assignment support is very useful and I know my development coach is available if any extra support is needed. The process for completing the apprenticeship has been straightforward and explained throughout and we regularly visit the course expectations. I am enjoying completing the course and am glad I chose City Skills to do this with.
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chris scott
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I am close to completing my City Skills level 4 course. I have got a good development coach Josh and am happy to recommend this training provider.
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Jonathan Davies
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City Skills have been really supportive during my apprenticeship, providing support and guidance from the very being. Extremely helpful when needed and would recommend City Skills to others looking for an apprenticeship

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