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City Skills Talent Hub — Live Apprenticeships

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Showing 1 open role
Customer Service Office
Customer Support Assistant
A9A 9AA Level 3 20 Closes 21 May 2026
Customer Service
Customer Support Assistant
📍 A9A 9AA 🎓 Level 3 💷 2500 ⏱ 20 Office 📅 Closes 21 May 2026

We are looking for a reliable and friendly Customer Support Assistant to join our team. The successful candidate will be responsible for responding to customer inquiries via email and phone, resolving basic product or service issues, and escalating complex cases to senior staff when necessary.

Key responsibilities include:

Answering customer questions in a timely and professional manner

Logging and tracking support tickets

Providing accurate information about products and services

Maintaining customer satisfaction records

Assisting with general administrative tasks as needed

The ideal candidate has strong communication skills, basic computer proficiency, and a customer-focused attitude. Previous experience in customer service is preferred but not required.

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City Skills acts as a platform and is not a recruitment agency.

City Skills acts as a platform and is not a recruitment agency. All apprenticeship opportunities are subject to employer eligibility requirements.

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